Frequently Asked Questions
All your questions about ojpk — from opening an account to deposits, withdrawals, bonuses, and security — answered here in one place.
On this FAQ page we have provided detailed answers to the most common questions from both new and experienced ojpk players. For quick help on depositing via bKash or Nagad, claiming bonuses, cricket betting, or playing slots — browse the sections below. If you cannot find an answer to your question, our 24/7 live chat support is always ready.
All Questions and Answers
Account and Registration
To open an account at ojpk you need an active mobile number, a valid email address, and your correct date of birth. The registration process is conducted entirely in Bengali and can be completed in just a few minutes. Please note that only those aged 21 or above are allowed to open an account on this platform.
No. Under ojpk policy, only one account is allowed per person. If someone tries to create multiple accounts using the same mobile number, email, or device, they will be flagged as duplicates and both accounts may be suspended. If you have an issue, contact us via live chat.
Use the "Forgot your password?" option on the ojpk login page. Enter your registered mobile number or email address and a verification code will be sent to you. Enter the code and set a new password. The whole process usually takes two to three minutes.
Account verification may be required before withdrawals or for transactions above a certain amount. ojpk verifies identity to ensure a safe and fair play environment. Uploading a clear photo of your national ID card or passport is generally all it takes to complete the process. There is no extra charge for this.
If your ojpk account is suspended, contact live chat support first. The support team will verify the reason and let you know the steps to resolve it. In most cases the account can be reactivated after a short verification process.
Deposits and Withdrawals
Deposits from bKash to your ojpk account are generally instant. After payment is confirmed, your balance updates within a few seconds to a maximum of five minutes. If it takes more than ten minutes, contact live chat with your transaction reference number.
The minimum deposit at ojpk is ৳100 — by any method including bKash, Nagad, Rocket, or bank transfer. The minimum withdrawal amount is ৳800. These limits are set so that all types of players can transact at their convenience.
Go to the ojpk cashier page and select Nagad or Rocket under the "Deposit" option. Enter the amount as instructed and send money from your app to the merchant number shown. Save the reference number at the end of the transaction — it will be useful if you need to contact support.
Standard withdrawal time at ojpk is 10 to 45 minutes. Once the request is approved, the money is transferred directly to your bKash, Nagad, or Rocket account. Bank transfers may take a little longer. Rare delays may occur due to late-night traffic.
ojpk does not charge any transaction fees itself. However, your bKash, Nagad, or Rocket account's own transfer charges may apply — as per the terms of the respective mobile banking service. Bank transfers may carry the bank's own charges.
ojpk supports the country's major commercial banks including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. Using bKash or Nagad is recommended for reliable and fast transactions, as these are processed in the shortest time.
Games and Rules
To bet on BPL matches at ojpk, go to the Cricket section. You can place bets on many markets before the match starts or during it (in-play) — such as match winner, toss result, top run scorer, number of wickets, and more. Odds may change a few minutes before the match starts.
RTP stands for Return to Player. It is the average percentage of total bets that a game returns as winnings over the long term. A higher RTP is generally more favorable, but it is only a theoretical average — results vary in the short term.
Yes. ojpk is fully mobile-optimized. All slots, live casino, cricket betting, and other category games can be played directly from the browser on any Android or iOS device. No separate app download is needed — just open ojpk.cam in your browser.
The ojpk live casino section features live blackjack, live roulette, live baccarat, live Teen Patti, and various game show-style table games. Games from multiple top providers including Evolution Gaming and Ezugi are available together. All live tables are played with real dealers.
All games at ojpk use verified random number generators (RNG) to ensure fair play. All providers including Pragmatic Play, PG Soft, JILI, and Spribe are audited through third-party audits. The result of each round is completely random and is not influenced by previous rounds.
Yes. During the T20 World Cup, IPL, and BPL seasons, special betting markets open at ojpk — such as tournament winner, top run scorer, top wicket taker, and in-play markets for each match. Additional markets are added for Bangladesh Tigers or popular team matches.
Bonuses and Promotions
On your first deposit at ojpk you will receive a 200% bonus, up to a maximum of ৳20,000. That means depositing ৳1,000 lets you start playing with a total balance of ৳3,000. The wagering requirement on the bonus is 15x — meaning you need to wager 15 times the total bonus received before withdrawing the bonus money.
The wagering requirement on the ojpk welcome bonus is 15x. Example: if you receive a ৳2,000 bonus, you need to place a total of ৳30,000 (2,000 × 15) in wagers. Slots, live casino, and cricket betting — all types of bets count. After the requirement is met, the bonus balance automatically becomes withdrawable.
The ojpk VIP program has three tiers that you move through automatically — Bronze, Silver, and Gold. Progression to higher tiers is based on regular play and activity. Starting from Bronze up to the Gold tier, you can receive up to 1.5% maximum weekly cashback.
At the Bronze tier you receive up to 0.5% cashback per week, Silver up to 1.0%, and Gold up to 1.5%. After each week's settlement is complete, cashback is added directly to your ojpk account balance. There are no separate wagering requirements on cashback.
Yes. During Eid, Pohela Boishakh, or major cricket tournaments, ojpk often offers special promotions. These offers are available for a limited time and are published with full terms on the promotions page. You can contact live chat to get information on the latest active promotions.
Security and Responsible Gaming
Yes. ojpk uses SSL encryption to keep all data transfers secure. Your personal information, payment details, or gaming history are never sold or shared with third parties. For more details, see our privacy policy page.
Yes. As part of its responsible gaming tools, ojpk lets you set daily, weekly, or monthly deposit limits. These limits can be changed from your account settings. Lowering a limit takes effect immediately, but increasing one requires a set waiting period.
Absolutely. If you want to take a break, send a request via live chat or email ([email protected]). Self-Exclusion can be activated for a set period (from 7 days up to long-term). No login or betting will be possible during this time. This is an important part of our responsible gaming policy.
No. ojpk is for those aged 21 or above only. Age is verified at registration and identity documents may be requested at any point in cases of suspicion. Access by minors is strictly prohibited and this rule is enforced firmly.
If you feel you have a gambling problem, contact ojpk's 24/7 live chat in Bengali immediately. Our support team will help you use responsible gaming tools. Remember, gambling is for entertainment only — never bet beyond your set budget.
ojpk customer support is available 24 hours a day, 7 days a week, entirely in Bengali. Instant assistance is available through live chat. Email inquiries are answered as quickly as possible. Round-the-clock service is assured according to Bangladesh Standard Time (BST, UTC+6).
Still have questions?
Our support team is with you in Bengali 24/7. Chat with us via live chat or reach us by email.
Contact Support
Live Chat Support
Use live chat for the fastest support. Our Bengali-speaking team is online 24/7 and ready to provide instant solutions.
Email Support
For detailed questions or to send documents, email us at: [email protected] — we will reply in Bengali as soon as possible.
Responsible Gaming
If you have any concerns about gaming, visit our Responsible Gaming section. All information about self-exclusion and setting limits is available there.
Responsible Gaming →Terms & Conditions
For bonus terms, account policies, or other detailed information, please read our full Terms & Conditions.
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